![spirit airline customer service spirit airline customer service](https://cdn.theatlantic.com/media/mt/business/615_Spirit_Airlines_Reuters.jpg)
No incentives for the employees, bad treatment of customers. Its really is a shame how this company gets away with these tactics. Applying For a Refund by Letter You can apply for a refund by sending a letter to Corporate Guest Relations, Attention: Refunds, 2800 Executive Way, Miramar, FL, 33025. In the short time I employed in this place.I would come home completely drained physically.because the "title" of Supervisor in this company means you take the brunt of everything that come from passengers, from employees and management. Customers who are entitled to refunds can contact the Spirit Guest Care by calling 801- 401-2222. the backstabbing between managers and supervisors alike was horrible. They had me do these idiotic performance evalutions on agents to find their weaknesses and write them up for it, instead if encouraging and mentoring to do better.Īnd don't let start how many employees I saw get fired that did not deserve to be.and. I actually was given a performance review and the manager stated."YES u do a great job but you dont write enough employees up".
![spirit airline customer service spirit airline customer service](https://pbs.twimg.com/media/FEZbsHoXwAcsJ89.jpg)
There was always the threat of getting written up looming over them. Most were employees that have been there for a while.
#Spirit airline customer service how to#
I actually got to witness and hear management discussing how to set up employees to be ultimately be terminated. the management team in FLL promotes setting up employees for failure.there is little to no encouragement to succeed. Say existing reservation to the automated system. Best approach: Text ALASKA to 82008 Best phone number: 1-80. carrier and how to reach a phone agent the quickest: Alaska. Not only dont they not care for their customers, but the employees are treated even worse. With the general tips covered, let’s review each major U.S. In all of my years in the airline industry this is by far was the WORST place I ever worked. As I see yet another job posting for Customer Service Supervisor for Ghetto Spirit Airbus of an airline I just cringe.